Return Policy

100% 30-Day Product Guarantee 

We guarantee your satisfaction! If there are any problems or questions regarding your order, please contact us immediately via email (customerservice@itsagrind.com) or via phone at 877-320-JAVA (5282). Phone hours are Monday thru Friday: 8:30AM–5:00PM PST. 

 

Return Policy 

If for any reason, you are not completely satisfied with an It's A Grind purchase, simply contact us via phone or email within 30 days of receiving the product to exchange it or return it for a full refund, less any shipping and handling charges you may have incurred.

Requests for a return/exchange outside of the 30-day window will be handled on a case-by-case basis.